Okay today we're looking at Breaking Things at Work, the new book
from Verso by Gavin Muller. It’s an interesting text because it's short and I
was reading it and I wasn’t quite sure what to make of it. The first part is just
the history of Luddism and industrial push-back from the early
eighteen-hundreds to current but also includes the office environment.
The thing is it has one of the absolute best last chapters of any social
science book that I've read. Usually, these last chapters are some sort of call
to action that really you can't do much about, the problem they were looking at
in the text is stuck as it is unless you go about really changing the entire
system.
I think where Mueller really excels is where he hits on his sense
of autonomy. The whole point of the book is that it is not having autonomy
where you have the freedom to work on your own terms is where the push-back
begins.
Quick story: I worked at a pizza shop. I tried to make my work
like art. By creating each pizza as a little piece of art it felt as if I had
control over what I was doing. I didn’t get paid anywhere comparable to the
amount of my productivity over most of my co-workers because I was good, and I
was fast. But I was able to do the work on my own terms. Then my boss
decided to put a scale in and really regiment just the amount of cheese we were
adding. Which makes sense from a business perspective because you want to make
sure all your products are consistent and to cut down on your food cost, so the
people don’t add too much cheese. But that constraint really made everybody
mad, especially the fact that at the same time they installed a bunch of
cameras in the store and the far as I remember there were installed it like
three cameras in the kitchen for everyone camera in the dining room and we were
open late night that we have a lot of problems with. Our boss was less
concerned about that then being able to exert control internally and I think
what Mueller is thinking is something like this. The autonomy is what controls
being able to do things on your own terms as you like them and not fully
controlled.
What we have is a lack of Freedom where the employee is the tool
instead of using technology as the tool itself. And that's where we get this
larger unrest and a lack of satisfaction, needing meaning at work. The other
thing that Mueller does well is that he doesn't claim to have a big answer.
What we really need to create that autonomy is to have some sort of
organization at the firm level or even at a higher level of the social
political organization. I really liked the book in the end even though the
first part I was a little unsure about what he was trying to do. It all came
together well.
No comments:
Post a Comment